Personal Listening Profile®

Effective communication bolsters employee morale, boosts performance, and increases the bottom line. The strongest influence on the quality and outcome of all communications is the ability to listen well. Only by listening effectively can people respond appropriately. The Personal Listening Profile® helps individuals identify which of the five listening approaches they use to process, organize, store, and retrieve information: appreciative, empathic, comprehensive, discerning and evaluative.

The Personal Listening Profile® also helps people understand when their most natural listening approach may not be appropriate, and how to adopt another approach for more successful communication. Organizations use this in a variety of applications, including customer service, leadership development, conflict resolution, and team building.

For more information or to order an assessment…